Return Policy


We hope you are delighted with your order.    

Each piece is carefully crafted for you.  In the absence of any quality problem with the product, all items are non-refundable, non-returnable and non-exchangeable.

Engraved items and Custom made orders are non-refundable, non-returnable and non-exchangeable. Please select the correct size and colors in materials such as gold color, diamond and gemstones colors etc.    

In the event of any disagreement or dispute, INNATE Jewelry shall have the rights of final decisions.

For any request or information, please contact us on whatsapp +852 63232060 or by email to .


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